Organizations accomplish their
goals within the organizational structure by processing input into output in order to generate business and fulfill the needs of their customers . An organizational process is a collection of activities that is performed in order to reach a certain organizational goal or business objective (operational, strategic, tactical).
This transformation process adds a margin of value (referred to as the value chain model), enriches input and processes the input in a way that the output is more valuable compared to the input (Porter, 1985).