Risks of information acquisition and processing

I have briefly described the decision making process and decisional and information retrieval behavior. Now, in addition to information retrieval behavior, I will examine and research the way in which people can make mistakes when processing and interpreting information. It is important that business intelligence software solutions keeps track (and makes visible) of which data and attributes a manager has been monitoring (Borgman, 1994). An important variance between people at the operational level and senior managers at the strategic level is that the latter demands more different and non-routine information in order to make decisions. Thus, information is more difficult to interpret and to internalize.

Variations between structure and process

In the previous blog, I have mentioned two major significant, interrelated distinctions that may vary according to the data the manager requests. The manager sometimes wishes to look through glasses that reveal the process oriented view and at other times, he wants to view the data in a more structural way (Tideman, 1993).