Sunday, January 8, 2012

Mission, strategy and objectives

Mission, strategy and objectives

The mission of an organization is of outstanding importance to be able to properly manage the organization. If an organization has no mission, no strategic management can be performed. A mission can be translated to particular strategies which can in turn be sub divided into concrete objectives such as improve returns, broaden revenue mix or minimize operational problems. Those elements of the model cannot be converted to concrete figures as is the case with key performance indicators or measures.

However, it can be made quantifiable by weighting all of the children of the parent in the 1:n relation. If quantification can take place, these text-elements can be displayed in a red or green color if they are successively better or worse respectively. Those elements cannot be depicted as tables with figures or graphs but a metaphor or icon that represents the element’s state will be appropriate.

Tuesday, January 3, 2012

Steering Models And Management Information

Steering Models And Management Information

Management Information is required in order to make decisions. To manage the organization and to make proper decisions the senior manager needs aggregated, current and reliable information. This information is analyzed and modeled during the phase of information analysis for example by establishing interviews and end-user sessions. The information requested by end-users is in our business often recorded in multi-dimensional- and/or Balanced Scorecard-models.